Cookie Policy
Effective Date: 02.06.2026
Last Updated: 02.06.2026
1. Introduction
This Cookie Policy explains how Sepay Inc. (“Sepay”, “we”, “our”, or “us”) uses cookies and similar technologies on our website, platform, and related online services.
This Policy should be read together with Sepay’s Privacy Policy.
2. What Are Cookies
Cookies are small text files placed on a user’s device when visiting a website or using an online service. Cookies help websites function properly, remember user preferences, improve security, and understand how users interact with online services.
Similar technologies may include pixels, tags, local storage, session storage, and analytics tools.
3. Types of Cookies We May Use
Sepay may use the following types of cookies:
3.1. Strictly Necessary Cookies
These cookies are required for the website or platform to work properly. They may be used for login, authentication, session management, security, fraud prevention, and basic website functionality.
These cookies cannot usually be disabled without affecting the operation of the website or platform.
3.2. Preference Cookies
These cookies help remember user choices, such as language settings, cookie preferences, or display preferences.
3.3. Analytics Cookies
These cookies help us understand how visitors use our website or platform, including which pages are visited, how long users stay, and whether technical issues occur.
Sepay uses analytics cookies to improve website performance, user experience, and service reliability.
4. Why We Use Cookies
Sepay may use cookies and similar technologies to:
4.1. operate the website and platform;
4.2. authenticate users and maintain secure sessions;
4.3. prevent fraud, misuse, and unauthorized access;
4.4. remember user preferences;
4.5. monitor website performance and fix technical issues;
4.6. understand general website usage;
4.7. improve Sepay’s services and user experience.
5. Third-Party Cookies
Some cookies may be placed by third-party service providers used by Sepay, such as hosting providers, analytics providers, security tools, or platform service providers.
These third parties may process information in accordance with their own privacy and cookie policies. Sepay uses third-party providers only where reasonably necessary for website operation, security, analytics, or service improvement.
6. Legal Basis and Retention
Sepay uses strictly necessary cookies where required to operate, secure, and maintain the functionality of its website and platform.
In accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and substantially similar provincial privacy legislation, Sepay may use non-essential cookies, such as analytics or marketing cookies, only with meaningful consent where required by law. Where consent is required, Sepay will obtain such consent before placing those cookies on a user’s device and will provide users with options to manage their cookie preferences.
Cookies may remain on a user’s device for different periods of time depending on their purpose. Session cookies are generally deleted when the user closes their browser or ends their session, while persistent cookies remain on the device until they expire or are deleted by the user.
Sepay retains cookie-related information only for as long as reasonably necessary to fulfill the purposes described in this Cookie Policy, comply with legal obligations, maintain security, and improve its services.
7. Cookie Consent
Where required by applicable law, Sepay will request consent before using non-essential cookies, such as analytics or marketing cookies.
Users may withdraw or change their cookie preferences where a cookie preference tool is made available.
Strictly necessary cookies may continue to operate because they are required for security, authentication, and basic website or platform functionality.
8. Managing Cookies
Users can manage or block cookies through their browser settings. Most browsers allow users to delete cookies, block cookies, or receive a warning before cookies are stored.
If cookies are disabled, some parts of Sepay’s website or platform may not function properly.
9. Updates to this Cookie Policy
Sepay may update this Cookie Policy from time to time to reflect legal, technical, or operational changes.
The latest version will be made available on Sepay’s website or platform.
10. Contact
For questions about this Cookie Policy, please contact:
Sepay Inc.
Email: corporate@sepay.com
Address:4035 Rue Saint-Ambroise, unit 216, Montréal QC H4C 2E1